Reseller Policies
This document represents the latest version of our policies, and supersedes any other documents we may have published in the past.
Thank you for your interest in carrying our supplies! We work hard to create great tools, and are excited to share them with you and your customers.
The following terms and conditions govern the sale of our supplies to authorized resellers in order to maintain our reputation for high-quality supplies, and to protect our resellers. Please review the following policies, and contact us with any questions.
Art Toolkit branded supplies
Art Toolkit branded supplies are our primary products marked with the Art Toolkit label. The Art Toolkit, Pocket Art Toolkit, Pocket Palette, Demi Palette, and our paint-filled palettes are all examples of Art Toolkit branded supplies. Examples of non-branded supplies are our stainless-steel watercolor pans, pocket mister, and refill syringe.
Minimum order value
Minimum order: $500 USD.
Fulfillment
Wholesale orders typically ship within 7-14 days, depending on order size. We'll try to give you an idea of when the order will ship upon payment.
Shipping & duties
Wholesale customers are responsible for all shipping charges. Customers are responsible for tariffs and other import fees for orders shipping outside the United States. Please let us know if you have a preferred carrier or would like to provide your own shipping label.
Payment
Payment is due in advance of shipping any order, and may be made with a credit card, check, or ACH or wire transfer.
Domestic and international orders exceeding $1,500 USD require an ACH or wire transfer.
Online listings
Any online listings of our Art Toolkit branded supplies must include the Art Toolkit brand name, product name, a link to our website (arttoolkit.com). Non-branded supplies such as our stainless steel watercolor pans are not required to include our brand or product names.
Third-party sites
Art Toolkit branded supplies may not be resold by any of our resellers on third-party online marketplaces like Etsy, eBay, Amazon, Jet, etc. They are only allowed to be sold in your shop or on your own website. However, non-branded supplies such as our stainless steel watercolor pans may be repackaged and resold on Etsy and other sites.
Customizations
Resellers may not offer for sale any customized Art Toolkit branded supplies without explicit permission. If you are interested in developing a custom-filled kit or palette, please contact us.
Returns
A credit will be issued for authorized returns to be used towards a future order or invoice. No refunds will be processed, except on a case-by-case basis for defective items.
Discounts
Coupon codes and promotions offered for our regular retail customers are not valid on wholesale orders.
Cancellations
Cancellation of wholesale orders may be subject to a 10% restocking fee.
Agreement
Placing a wholesale order with us confirms your understanding of the above terms and policies.